Claims Representative Entry Level-Stevens Point

Claims Representative

An entry-level Claims Representative position requires a learning nature, empathy, and interpersonal skills along with a strong desire to assist customers. We're currently recruiting for a Claims Representative to work within our Rapid Resolution department. This position will be located at our Stevens Point, WI office following the hybrid work model. In this role, you'll investigate and resolve insurance claims with a focus on efficiency and accuracy. You'll independently manage a caseload, negotiate settlements, and communicate effectively with policyholders, vendors, and other stakeholders. You'll leverage your analytical, decision-making, and problem-solving skills to determine liability or compensability and ensure fair claim resolutions by handling minor exposure coverage, negligence, medical, and damage issues.

As a Claims Representative Entry Level, you will :

• Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.
• Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.
• Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.
• Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.
• Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, ongoing claim status, and decisions, including the reasoning behind them.
• Ability to obtain and maintain state licensing requirements.

What it Takes :

What You'll Receive :

About Sentry :

We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth. Get ready to own your future at Sentry. Opportunities await!

Talent Acquisition Specialist : Shea Supa

Equal Employment Opportunity : Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.