Part-Time Retail Sales Associate

Part-Time Retail Sales Associate

Tommy John is a dual gender lifestyle brand focused on Men's & Women's underwear, intimates, sleep, and lounge. Most well-known for reimagining the fabric, fit and function of underwear and undershirts, Tommy John has spent the past decade making the online and in-store shopping experience more comfortable. We are constantly on a mission to add smart, innovative and fun-loving team members and are looking for a talented Part-Time Retail Sales Associate to join our Scottsdale, AZ team. We will train you as a Comfort Concierge and you'll be part of a dynamic team that provides the best in-person shopping experience to our customers. We are specifically looking for a Part-Time Sales Associate with availability on Sundays and for mid-shifts on Tuesdays and Wednesdays, up to 20 hours per week.

The Role : Reporting to the Store Manager, these individuals will provide friendly and knowledgeable service to our customers. All sales associates are expected to model Tommy John values and customer first behaviors throughout all interactions in order to nurture a positive customer experience. The ideal candidates are individuals who are self-motivated, strong communicators, highly collaborative and organized, and have a great work ethic that's flexible to adapt to a fast-paced environment.

Responsibilities :

• Consistently demonstrate Tommy John's customer-centric selling standards to deliver a positive customer experience and achieve daily sales goals
• Proactively resolve customer concerns in a professional manner with customer satisfaction in mind; partner with store leadership team on elevated customer issues
• Outfit the customer by suggesting key looks and products by incorporating the customer's individual style with popular bundles
• Promote awareness and growth of Tommy John by introducing customers to brand social media channels and hashtags
• Perform register sales transactions accurately and efficiently in accordance with established cash control procedures and customer service guidelines
• Demonstrate collaboration and provide ad hoc support to fellow associates with tasks and customer interactions
• Restock return merchandise to the correct product location on the sales floor; properly label and place all damaged and defective merchandise in appropriate area at the end of each shift
• Ensure the store is neat and well-presented at all times, including fitting room(s) and stockroom
• Understand and adhere to all company policy and procedures

Experience, Skills, & Attributes :

Some awesome parts of working at Tommy John :

Pay Rate : $15 per hour