Forensics - Claims Processor - Seasonal Analyst - Charlotte

Claims Processor

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. In today's landscape, the claims processing environment is increasingly influenced by the complexities of natural disasters and the regulatory frameworks that govern them. The need for efficient and accurate claims assessment has evolved beyond mere processing to encompass quality control, timely resolution, and effective communication across various stakeholders. As a Claims Processor on our team, you will play a pivotal role in delivering exceptional service to our clients by utilizing the latest technologies and methodologies to ensure thorough evaluations of claims. You will be at the forefront of addressing the challenges posed by high volumes of claims while maintaining a focus on integrity, privacy, and efficiency. This position offers significant opportunities to collaborate with diverse stakeholders and leverage innovative tools to enhance the claims experience for those affected by disasters.

EY's Forensic & Integrity Services team is seeking dedicated and detail-oriented Claims Processors to join our team. In this role, you will be instrumental in evaluating claims related to a large natural disaster, ensuring that all submissions are complete and accurate. Your keen eye for detail and commitment to integrity will help facilitate a smooth and timely claims process. You can expect to assist with evaluating and resolving claims, which will provide experience in the insurance and utility industries. As part of this engagement, you will be expected to work on-site at our EY Charlotte office.

Your Key Responsibilities

As a Claims Processor, you will play a crucial role in evaluating claims related to a large natural disaster for completeness and accuracy. Once claims are assigned, you will conduct initial assessments of the submitted documents and identify any gaps or discrepancies that may require further information and attention. Your responsibilities will include documenting findings and determining the appropriate next steps for each claim, facilitating a smooth and timely claims process. You will collaborate with team members to escalate issues and resolve claims, all while maintaining a strong focus on the integrity of the process.

Skills and Attributes for Success

• Take responsibility for high-quality execution and delivery of claims assessments and documentation.
• Develop yourself and others through seeking and offering on-the-job coaching and feedback.
• Manage a large volume of claims, ensuring that all work aligns with the client's requirements.
• Nurture relationships with colleagues and stakeholders to foster collaboration and effective communication.
• Maintain a strong focus on the claims process and be responsive to internal and external requests.

To Qualify for the Role You Must Have

Ideally, You'll Also Have

What We Look For

We seek dedicated individuals who are passionate about the claims process and possess the intellectual curiosity to navigate the complexities of evaluating claims in the aftermath of a natural disaster. A strong background in claims processing, attention to detail, and the ability to assess documentation accurately are essential. However, we are not just looking for technical proficiency; we value individuals who can build and nurture relationships with colleagues and stakeholders, demonstrating a commitment to understanding our clients' needs thoroughly. If you are eager to join a collaborative team where your contributions will have a meaningful impact on the claims experience for those affected, this role is the perfect opportunity for you.

What We Offer You

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity / expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.? EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.