District Manager

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Position Mission :

• The District Manager is responsible for growing sales and cash flow by directing the operational activities of multiple food service establishments and performing all actions necessary to manage a district, including : hiring, training, coaching, supervising, disciplining and evaluating General Managers and other employees;
• determining district metrics; directing personnel and providing infrastructure and oversight to facilitate each establishment in achieving district metrics;

and ensuring district-wide compliance with mission, brand, culture and legal requirements.

Responsibilities Include, but are not limited to :

Directing the work of General Managers and other employees by :

• Managing 6-12 General Managers and a geographic region of approximately 5-15 establishments.
• Interviewing and hiring General Managers and making promotion decisions
• Supervising, directing, training, and coaching General Managers and other employees
• Evaluating and reviewing General Manager performance including preparing and conducting performance reviews and preparing and administering corrective actions
• Conducting regular district management team meetings / conference calls, profit and loss statement reviews, and quarterly operational reviews
• Creating and communicating district expectations and ensuring General Managers are held accountable to results
• Supporting General Managers during execution of initiatives, ensuring operational excellence and business results
• Supporting district management teams to be successful by, among others, identifying, communicating, and resolving field operational issues
• Creating career development plans and preparing General Managers for succession planning opportunities

Managing district operations by :

• Leading the district management team to attain maximum sales and profit results, increase sales growth and transactions, generate cash flow, and ensure appropriate return on assets and investments
• Executing and directing the execution of operational plans, ensuring establishments operate business in the most efficient and effective manner possible while delivering optimum results
• Evaluating and directing financial performance and measurements of assigned district
• Ensuring district meets or exceeds operational goals for all key performance measurements to include sales, transactions, OSAT, cleanliness, speed of service, order accuracy, product availability, controllable labor, and other metrics
• Creating and managing district operating budget to ensure cost-effective operations
• Reviewing operational reports to monitor key performance measurements and analyze and address business trends
• Developing and implementing plans to support assigned district to meet or exceed required metrics
• Managing the execution and measurement of results for assigned strategic, operational plans and organizational objectives
• Enforcing all company standards, guidelines, and policies.

Managing general operations by :

• Maintaining a deep understanding of all products offered, menus and Company standards
• Leading Team Members by example and always striving to deliver an exceptional experience to every guest
• Fostering a positive and fun team culture conducive of the Company's principles

Required Education, Experience and Skills :

• Must have high school diploma or equivalent
• Must have a minimum of 5 years' experience as a general manager, multi-unit, or district manager within the food service, hospitality, or retail industry
• Must have excellent oral and written communication skills
• Must show demonstrated success leading, coaching, and developing employees
• Must be able to travel 50% of the time
• Must be familiar with federal and state employment, safety, and food regulations
• Must be able to work varied hours / days as business dictates including early hours
• A college degree in business or hospitality management is preferred
• Food industry experience is strongly preferred
• Experience supervising multiple units is preferred

1369869 1713796673

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