Senior Vice President (SVP) of CRM

Responsibilities :

Leadership and Team Management :

• Provide visionary leadership and guidance to a team of Vice Presidents and Directors, cultivating an innovative culture within the engineering organization.
• Oversee the recruitment, hiring, and development of engineering leaders, ensuring a diverse and high-performing team.
• Define clear goals, performance expectations, and provide continuous feedback to drive excellence and foster professional growth.

IT Strategy and Execution :

• Develop and drive the engineering and architecture strategy, aligning it closely with business objectives, and technology trends.
• Collaborate closely with C-level executives and the board to ensure the engineering strategy complements the overarching corporate vision.
• Lead transformation initiatives aimed at enhancing engineering capabilities, streamlining processes, and fostering innovation.

CRM Mergers and Acquisitions :

• Spearhead the strategic planning and execution of various CRM acquisitions, ensuring a seamless transition and maximizing the benefits of the enterprise-wide initiatives.
• Collaborate closely with MS experts, business units, and cross-functional teams to

ensure a smooth migration to D365 CE, optimizing business processes and data management.

Monitor and mitigate risks associated with the CRM transformation, maintaining project timelines and budgets.

Engineering Strategy and Execution :

• Collaborate closely with vendors and partners to evaluate, negotiate, and manage strategic alliances that bolster engineering goals.
• Foster collaboration with cross-functional teams, including product management, operations, and sales, to ensure seamless execution of initiatives.
• Cultivate robust relationships with external stakeholders, serving as the company's representative in industry forums and facilitating collaboration for mutual growth.

Financial and Resource Management :

• Exercise oversight over budgeting and financial management for the engineering department, ensuring judicious resource allocation and cost-efficiency.
• Monitor key performance metrics, identify areas for improvement, and implement strategies to enhance operational excellence and maximize ROI.

Requirements :

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field. An MBA is a significant advantage.
• Proven track record in senior leadership roles, overseeing large engineering teams, and driving strategic initiatives.
• Profound understanding of various engineering domains, with a particular focus on CRM, Cloud, Software& Data, Dynamics 365 preferred.
• Demonstrated ability to build and scale high-performing engineering organizations.
• Exceptional leadership and communication skills, including the ability to influence and collaborate effectively with stakeholders at all levels.
• Proven capability to develop and execute engineering strategies that align with business objectives.
• Experience in spearheading CRM transformation initiatives and effectively managing organizational change.
• Strong business acumen and adeptness in navigating complex organizational structures.
• Demonstrated expertise in vendor / partner management and negotiation.
• A passionate commitment to technology, innovation, and achieving engineering excellence.
14 days ago