Full Time Assistant Store Manager (Store 7660)

Overview

Full Time Assistant Store Manager (Store 7660) at GameStop. Join to apply for the Full Time Assistant Store Manager (Store 7660) role at GameStop. At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.

Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world.

Responsibilities

• Provide best-in-class guest service : greet guests, respond to questions / concerns promptly and courteously, assist with gaming needs, inform guests of promotions, and promote additional items.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and guest relationships that lead to sales and repeat business.
• Process guest purchases / returns accurately using POS, ensuring correct changes, receipts, and top-notch service.
• Respond to guest questions in person or by phone; escalate issues to the Store Manager when appropriate.
• Promote GameStop guest benefits (e.g., new title reservations, trade-in, Pro Rewards).
• Assist the Store Manager with setting guest service expectations and training store associates on policies and procedures.
• Observe associate performance, provide feedback, and address performance as directed; input written feedback into the HR system in partnership with the Store Manager.
• Ensure onboarding, training, and compliance training for associates prior to opening or closing shifts.
• Schedule store associates, manage breaks, and oversee staffing to ensure quality guest service.
• Approve payroll and verify time off and pay for all time worked.
• Maintain store cleanliness, organization, and merchandised layout per company guidelines; ensure fixtures and equipment function properly.
• Fulfill Omni-Channel orders and ensure daily shipment.
• Protect assets through inventory control and loss prevention; communicate concerns to the Store Manager.
• Support the team in meeting sales, profit, and shrink goals and complete administrative duties.
• Perform inventory counts, restock merchandise, and ensure products are represented and organized.
• Balance and reconcile daily transactions; manage cash and deposits per guidelines.
• Verify shipments, record discrepancies, and conduct inventories; communicate issues to leadership.
• Process defectives / recalls and stock pulls with proper labeling and packing.
• Maintain safety awareness; report injuries per guidelines.
• Keep store records organized and ensure manuals are up to date.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in the absence of the Store Manager.
• Adhere to all company policies and opening / closing procedures.

Qualifications

Key Job Skills and Abilities

Benefits and Compensation

Benefits : Full-time store positions may be eligible for incentive programs, 401(k), paid time off, dental, vision, and health insurance. Additional incentives or bonuses may apply.

Compensation : $10.75 - $14.75 per hour.

Seniority level

Employment type

Job function

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