Job Description
Job Description
Description
Job Overview : Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction.
Location : Greensboro, NC
On site job
Salary Range :
38.500- $49.500 yearly
Key Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve customer issues and escalate when necessary
- Maintain customer records and update account information
- Provide product and service information to customers
- Assist with order processing and tracking
Skills, Knowledge and Expertise
High school diploma or equivalent; Associate’s or Bachelor’s degree preferredStrong communication and problem-solving skillsProficiency in customer service softwareAbility to work in a fast-paced environmentBenefits
Competitive salary range : $38.500- $49.500 yearlyHealth, dental, and vision insurance401(k) with company matchPaid time off and holidaysProfessional development opportunities