Lead Software Engineer - Salesforce (Service Cloud)

Hiring near our US Centers of Excellence.

Hybrid, flexible environment

Irving, TX

Gartner offers a hybrid, flexible environment, with remote work that allows associates great flexibility to work from home, and opportunities to connect with colleagues for moments that matter on-site. Candidates that apply should be located within a reasonable proximity to one of Gartner's Centers of Excellence office locations.

About Gartner IT :

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About the role :

This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner's client experience as part of the Gartner Research and Consulting Group. You will play a key role for a newly chartered program working to modernize Gartner's CRM technology .

What you will do :

Designing, implementing, unit, integration testing and supporting Salesforce applications and services

Contribute to the review and analysis of business requirements

Collaborate on architecture and technical design discussions

Perform and participate in code reviews, peer inspections and technical design / specifications

Documenting and review detailed design

What you will need :

Bachelor's degree or foreign equivalent degree in Computer Science or a related field required.

8+ years' experience in software development experience with Salesforce Force.com platform / Sales Cloud / Service Cloud implementations

A minimum of 8 years of experience in UI development using Aura, Lightning Web Components, and Visualforce and leading a team of software engineers.

Experience in developing applications on the Salesforce platform using Apex, controllers, triggers, Flows, etc.

Experience in integrating Salesforce with external systems / applications using REST / SOAP APIs, SOSL and SOQL, Batch & Asynchronous processes, Platform Events, Change data capture etc.

Strong Team Player, Critical Thinker, Analytical, and excellent problem-solving skills, verbal & communication skills are required

Ability to anticipate and produce design applications that work with governor limits and scale appropriately. Excellent software development and object-oriented design fundamentals

Nice to Have :

Certified Salesforce Platform Developer I

Certified Salesforce Platform Developer II

Certified Salesforce Administrator

Experience working with Jira, Git / SVN, Jenkins, bitbucket etc.

Scrum software development methodology experience is required

Thorough understanding of the Salesforce ALM (Application Lifecycle Management) including Salesforce deployment effectively using VS Code and Metadata API

Experience in participating in architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

What you will get :

Competitive Compensation Package

Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!

20+ PTO days plus holidays and floating holidays in your first year

Extensive Medical, Dental and Vision plans

Hybrid environment with flexibility, remote work

Parental leave

Gartner Gives Charity Match

Employee Assistance Program (EAP)

Employee Stock Purchase Plan

Health and wellness related allowance programs

401K with corporate match, immediate vesting

Collaborative, team-oriented culture that embraces diversity

Professional development and unlimited growth opportunities

#LI-Hybrid

#LI-TW1

Who are we?

At Gartner, Inc. (NYSE : IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 116,000 USD - 163,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email .

Job Requisition ID : 99514

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