Job Description
Job Description
Customer Service Representative
APP Jet Center
Stuart FL
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at our Stuart location. In this role, you will be responsible for providing exceptional service to our clients and resolving any issues they may have in a timely and professional manner.
Job Functions :
- Answering incoming calls and providing information or assistance to customers
- Preserve the Safety-First culture and participate in various safety programs.
- Resolving customer complaints and escalations effectively and efficiently
- Processing orders, returns, and exchanges
- Updating customer accounts and maintaining accurate records
- Collaborating with other departments to ensure customer satisfaction - Identifying and implementing process improvements to enhance the customer experience
Requirements :
High school diploma or equivalent1+ years of experience in customer service or a related fieldExcellent communication and interpersonal skillsStrong problem-solving abilities and attention to detailProficiency in Microsoft Office and customer service softwareAvailable to work flexible hours, including evenings and weekendsBenefits :
Competitive payHealth, dental, and vision insurance401(k) retirement planPaid time offTraining and development opportunitiesIf you are a team player with a passion for providing exceptional service, we would love to hear from you. Please apply with your resume and cover letter to be considered for the Customer Service Representative position.