Head of Customer Fleet Managers

A Snapshot of Your Day

The Customer Fleet Management (CFM) team plays a key role within the CTS organization, building long-term partnerships with strategic customers to drive GS growth. Focused on major Oil & Gas accounts, the team ensures maximum fleet availability and reliability — the KPIs our customers value most. Working closely with customers, CFM provides transparent reporting, minimizes product issues, and identifies service opportunities. The team collaborates with Sales and Engineering to optimize system performance, proactively manages risks, and supports CTS teams with both preventive and corrective actions.

How You’ll Make an Impact

Leadership and development of a global team of Customer Fleet Managers to ensure maximum fleet availability and reliability.

Analysis of the Oil & Gas customer base, assets, and requirements, ensuring a unified customer approach across all business areas.

Coordination with Execution Units, Sales, Engineering, and regional teams to optimize customer relationships and service quality.

Building and maintaining strategic customer partnerships, representing Siemens Energy in management meetings and customer reviews Promotion of a safety, learning, and performance culture aligned with the Adaptive Cultures framework, including implementation of Zero Harm and wellbeing initiatives.

Oversight of team growth, competency development, and continuous performance evaluation based on defined KPIs.

What You Bring

Bachelors degree in Engineering, Business Administration, or a related field; Masters degree preferred! 10 + years in service commercialization, sales, business development, and customer relationship management.

Deep understanding of the Oil & Gas Services and Distributed Generation markets, including digitalization strategies and business processes Proficiency in Salesforce, project and risk management, and process optimization methodologies.

Strong leadership, analytical, and decision-making skills with a customer-focused and pragmatic mindset.

Excellent communication abilities across all organizational levels and intercultural competence within a global environment.

Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About the Team

Gas Services

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy :

Rewards

Career growth and development opportunities; supportive work culture

Company paid Health and wellness benefits

Paid Time Off and paid holidays

401K savings plan with company match

Family building benefits

Parental leave