Vice President Solutions Engineering, AMS

Overview

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http : / / www.darktrace.com.

Role Overview

The Vice President of Solutions Engineering – AMS will lead and scale a high-performing team of Solutions Engineers across North and South America. This executive will drive technical pre-sales strategy, customer engagement, and cross-functional collaboration to support Darktrace’s growth in the region.

Key Responsibilities

• Leadership & Strategy : Build, lead, and mentor a geographically distributed team of Solutions Engineers. Define and execute the technical pre-sales strategy aligned with regional sales goals. Collaborate with Sales, Product, and Marketing to drive pipeline conversion and customer success.
• Customer Engagement : Serve as a senior technical advisor in strategic customer engagements. Represent Darktrace’s technology in executive-level meetings and industry events. Ensure consistent delivery of Proof of Value (POV) engagements and technical demos.
• Operational Excellence : Establish scalable processes for technical enablement, onboarding, and performance management. Monitor KPIs and drive continuous improvement across the SE function. Partner with global SE leadership to align best practices and innovation.
• Cross-functional Collaboration : Work closely with Product Management to relay customer feedback and influence roadmap. Support Marketing and Sales Enablement with technical content and training. Collaborate with Customer Success to ensure seamless post-sales transitions.

Qualifications

Preferred Experience

Benefits

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