Commercial Line Client Manager

Position- Commercial Lines Client Manager

Major Duties and Responsibilities

• Manage the renewal process for assigned accounts, including marketing (as needed) and placement.
• Work with producers in the evaluation of exposures, loss experience, and coverage needs for the clients.
• Prepare high-quality, thorough submissions to carriers, using agency management and other application software, per agency procedures.
• Negotiate with carriers to secure broad coverage and competitive pricing and terms for existing clients.
• Create / prepare effective proposals for producers to use for renewal / new business. When needed, accompany producers when making proposals.
• Prepare binders, invoices, and other documentation, as needed. Secure Premium Finance agreements and Surplus Lines Affidavits as required.
• Issue new and renewal certificates of insurance and EPIs.
• Order / process endorsement requests and other client requests, such as Auto ID cards and loss runs.
• Maintain thorough documentation through the use and maintenance of marketing files, good transactional filing notes, and telephone logs.
• Maintain and monitor daily suspense to follow up on items requested of clients and carriers (e.g. endorsements, loss runs, etc.).
• Monitor carrier solvency on a regular basis using A.M. Best guide.
• Assist fellow employees with coverage and service issues where expertise may benefit them.

Requirements