Customer Service Representative

A company is looking for a Customer Service Representative - Remote. Key Responsibilities Answer 40+ calls per day, addressing customer inquiries about benefits, eligibility, and claims Utilize multiple computer programs simultaneously during calls to provide effective service Adapt to procedural changes and collaborate with other teams to resolve issues and enhance service Required Qualifications High School diploma or equivalent 2+ years of customer service experience A quiet, distraction-free workspace at home Comfortable using a computer Ability to stay calm and helpful in challenging situations