Guest Service Manager - Award Winning Speakeasy

Tell Your Friends – Scottsdale, AZ

Tell Your Friends isn’t just an award-winning bar. It’s a secret worth sharing — a dimly lit, high-energy cocktail lounge hidden beneath The Americano. At TYF where impeccable cocktails meet an atmosphere of energy, cool vibes, music, and curated connection. We’re the place where style, elegance and edge play all night long — and we’re looking for a Guest Service Ambassador who lives for that kind of energy.

You’ll be the pulse and heart of the room : part Maitre’d, part operator, part vibe curator. From door to drink to final farewell, you ensure every guest is wrapped in friendly world-class hospitality with a wink of something more.

But this isn’t just about charm — we’re looking for someone who knows the business of hospitality too.

What You’ll Do :

• Lead the guest experience from start to finish welcoming guests, guiding VIPs experience, supporting our membership program, managing flow as you create the energy and vibe throughout the night.
• Build and manage relationships with regulars, high-profile guests, industry players, and new faces, ensuring everyone feels like they belong and leave wanting more .
• Oversee reservations and the floor - working the door with the host team, and supporting the service team to optimize table placements, pacing, while optimizing seating.
• Lead pre-shift meetings , support training and service execution providing purposeful strong hospitable presence both on the floor.
• Support service where needed — whether that means jumping behind the bar, assisting with VIP bottle service, or managing high-volume table support.
• Collaborate cross-functionally with bar culinary teams and ownership to ensure seamless service, guest satisfaction, and the night’s success.

Membership Program Management :

Compensation & Perks :

What You Bring :

At Tell Your Friends , we don’t just serve drinks — we serve moments people talk about long after the night ends. If you’ve got the style, discipline, and hospitality chops to keep the magic alive, let’s talk.