Talent.com
Field Desktop Support Tech
Field Desktop Support TechOSI Digital • Orange County, CA, CA, US
Field Desktop Support Tech

Field Desktop Support Tech

OSI Digital • Orange County, CA, CA, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Title:

  • Field Desktop Support Tech- White Glove Support Location: Orange County, CA- Irvine or Fountain Valley, CA Role : FT Shift Timings: 6 AM- 3 PM or 12 noon- 8 PM PT Position Summary We are seeking a highly skilled and detail-oriented VIP/White-Glove IT Support Technician to provide elite, responsive, and discreet technical support to executives, high-profile users, and mission-critical staff.
  • This role requires exceptional troubleshooting skills, fast response times, and a proactive approach to ensuring uptime and productivity for our most critical end users.
  • As a key member of our support team, you will work closely with senior leadership and must exhibit technical excellence, professionalism, and a service-first attitude at all times .
  • Key Responsibilities Provide white-glove, concierge-level technical support to VIP users, including C-suite executives and high-priority personnel.
  • Diagnose, troubleshoot, and resolve hardware, software, networking, and peripheral issues across Windows, macOS, and mobile platforms.
  • Deliver on-site and remote support with urgency and discretion, ensuring minimal disruption to executive workflows.
  • Maintain and configure laptops, desktops, smartphones, tablets, and collaboration tools (Zoom, Teams, etc.) to ensure seamless operation.
  • Strong experience in Workstation Engineering ( experience with PowerShell scripting, SCCM/MECM, Intune, remote deployment, server maintenance) , AD, Networking/Security Manage executive A/V setup and live support for meetings, presentations, and boardroom technology.
  • Collaborate with other IT teams to escalate and resolve complex issues quickly.
  • Ensure security protocols and company policies are followed at all times.
  • Keep accurate and timely records of incidents, actions, and resolutions using ticketing systems (e.g., ServiceNow, Jira).
  • Build and maintain strong working relationships with stakeholders through clear communication and technical confidence.
  • Required Qualifications 3+ years of experience in IT support, with a focus on VIP, executive, or white-glove service environments.
  • Proven track record of fast, effective troubleshooting across Windows, macOS, iOS, Android, and Microsoft 365.
  • Strong understanding of networking basics, remote access tools (VPN, RDP), and endpoint security.
  • Experience with collaboration and productivity tools such as Microsoft Teams, Zoom, Slack, and Google Workspace.
  • High attention to detail, strong organizational skills, and the ability to work under pressure.
  • Excellent verbal and written communication skills.
  • Ability to prioritize and respond swiftly to high-impact issues .
  • Comfortable working in high-demand, fast-paced environments with discretion and professionalism.
  • Bilingual Korean is a plus Preferred Qualifications Certifications such as CompTIA A+, Microsoft Modern Desktop Administrator, Apple ACSP, or ITIL Foundation.
  • Experience in enterprise or financial services environments.
  • Familiarity with endpoint management tools like Intune, Jamf, or SCCM. Powered by JazzHR
Create a job alert for this search

Field Desktop Support Tech • Orange County, CA, CA, US

Similar jobs

CVS Health - Pharmacy Technician $16-$22/hr

CVS CorporationSan Clemente, California, United States
Full-time

CVS Health is seeking Pharmacy Technicians to assist pharmacists with filling prescriptions, assisting customers, and supporting daily pharmacy operations.Pharmacy Technicians are responsible for r...Show more

 • Promoted

flex driver

AmazonCapistrano Beach, CA
Full-time +1

Amazon needs you as a flex driver Representative (Work From Home) to help their mission of making customers lives easier.If you are looking for outstanding pay, flexible part-time, full-time and se...Show more

 • Promoted

Physical Therapy Technician - PRN

Doctors of Physical TherapySan Clemente, CA, United States
Full-time

Part-Time Physical Therapy Technician.Are you an outgoing, customer-focused healthcare professional looking to join a team where everyone knows, likes, and trusts each other? Are you passionate abo...Show more

 • Promoted

Tech Support

TradeJobsWorkforce92618 Irvine, CA, US
Full-time

We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo...Show more

 • Promoted

Field Technical Support Rep-2

eTeam IncTustin, California, United States
Full-time
Quick Apply

WALK-UP TECHNICAL SUPPORT BAR ROLE*** IQ BAR.Provides on-site walk-in center technical support to employees with PC software/hardware, android/iPhones, and MAC PC's.Experience analyzing and solving...Show more

Deskside IT Support

Golden Star TechnologyIrvine, CA, USA
Permanent +1
Quick Apply

On‑Site Deskside Support Technician (3‑Month Contract).On-Site Location: Irvine, CA.We are seeking an experienced On‑Site Deskside Support Technician for a 3‑month short‑term contract to provide ha...Show more

IT Helpdesk Technician Level 2

Murgado Automotive GroupFoothill Ranch, California, United States, 92610
Full-time

IT Helpdesk Technician Level 2.Murgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department.This role is critical to supporting our users at ...Show more

Automotive Tech II (Manheim) $7,000 Bonus

Cox AutomotiveCorona, CA, United States
Full-time

If you enjoy hands-on automotive work and want to grow with a company that values ethical leadership and career development, this role is for you.You'll perform mid-level vehicle maintenance and re...Show more

 • Promoted

Behavioral Health Technician — Client Care & Support

Emend HealthcareMontclair, California, United States
Full-time

A healthcare organization located in California is seeking candidates for a role focused on monitoring and assisting clients with daily activities.Responsibilities include ensuring client safety, p...Show more

 • Promoted

ACT-Float | Advanced Care Technician CNA

MLee Healthcare Staffing and Recruiting, IncSan Clemente, CA, United States
Full-time

We are seeking a compassionate Advanced Care Technician (ACT-Float) to support nursing staff by providing essential patient care and comfort.This role involves assisting patients across various age...Show more

 • Promoted

Computer Support Specialist

TradeJobsWorkForce92602 Irvine, CA, US
Full-time

Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or r...Show more

 • Promoted

Desktop Administrator

Purple DriveSanta Ana, CA, California, USA
Part-time

About the Role The Desktop System Administrator will support end users, manage IT assets, and help maintain a reliable, secure desktop environment.This role is ideal for someone who enjoys troubles...Show more

Work from Home – Product Feedback Support - $25-$45 per hour

GLSan Clemente, California
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more

 • Promoted

Remote Call Center Representative Agent - Part Time Panelists Needed

ApexFocusGroupDana Point, California, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc...Show more

 • Promoted

X-Ray Tech: Limited Scope & Medical Support

Concentra, IncRancho Cucamonga, California, United States
Full-time

A healthcare services provider in Rancho Cucamonga seeks an X Ray Limited Scope & Medical Support Specialist to provide crucial patient care.This role involves performing routine X-ray examinations...Show more

 • Promoted

Analyst, Treasury

ICU MedicalSan Clemente, CA, United States
Full-time

The Treasury Analyst will contribute to the success of the company by assisting with core aspects of Treasury operations including liquidity management, bank account management, coordination of cer...Show more

 • Promoted

Compassionate Medication Technician – Elder Care Team

Oakmont Senior LivingDana Point, California, United States
Full-time

A senior living community in Dana Point is hiring a Medication Technician responsible for preparing and distributing medications to residents, coordinating with pharmacies, and maintaining careful ...Show more

 • Promoted

Remote QGIS Expert

Micro1San Clemente, California, US
Remote
Full-time

AI labs train foundational models and enterprises build AI agents.We provide frontier evaluations and reinforcement learning environments used to improve LLM capabilities, as well as contextual eva...Show more