Senior Solutions Consultant

Senior Solutions Consultant

Easol is the leading all-in-one experience commerce platform built to power experience businesses including festivals, wellness retreats, food and drink, sports and adventure trips. With Easol, experience businesses have complete control to drive more direct sales, retain more revenue, own their data and run their business on their terms.

Easol has deep roots in experiences. The platform was founded by former festival founders, Lisa and Ben Simpson in 2017, after the husband and wife team endured challenges and frustrations first-hand while setting up and growing their own experience business including Rise, Europes biggest Snowsports and music festival, and Beyond Adventures, a series of adventure travel experiences in remote locations such as the Sahara desert and the Swedish archipelago.

The Role

Join our growing Customer Success team as a Senior Solutions Consultant, where youll serve as the technical authority driving the acquisition of new creators across music, adventure travel, entertainment and experience-based businesses. In this role, youll champion the technical strengths and extensibility of Easols configurable platform showcasing how our architecture, integrations and data capabilities align with the evolving operational needs of modern experience creators.Youll design and deliver compelling solution narratives through technically robust sales presentations, discovery sessions, and live product demonstrations that illustrate not just feature capability, but the end-to-end commercial value and measurable business impact Easol can unlock.Acting as a strategic partner throughout the pre-sales cycle, youll surface and qualify complex business and technical requirements, translate them into scalable solutions and identify high-value opportunities where Easols platform can drive efficiency, revenue growth, and long-term success for both our creators and the Easol ecosystem.

Responsibilities and Duties

• Craft and deliver clear, compelling, and technically robust product demonstrations, both remotely and on-site, that communicate the unique value and architecture of the Easol platform
• Showcase the full capabilities of Easols ecosystem, including the website builder, checkout experience, and Paystack-powered payments, to illustrate how creators can elevate their events, excursions, and entertainment offerings
• Partner closely with Sales to run in-depth discovery, understand complex technical and commercial requirements, and tailor demos, solution narratives, and ROI stories accordingly
• Dive deep into platform functionalities, integrations, and workflows to build customised demonstrations that directly address the operational challenges and growth objectives of potential creators
• Identify and articulate high-value commercial opportunities such as revenue optimisation, operational efficiency and conversion uplift that Easol can unlock for new creators
• Stay up-to-date on industry trends, competitive technologies, and emerging best practices to ensure our pre-sales strategy remains innovative and differentiated
• Collaborate with Customer Success to ensure a seamless post-sale transition, supporting handover documentation, configuration guidance, and the successful onboarding of new creators to the Easol platform
• Work with Marketing to refine product messaging, demo assets, and value propositions so they resonate strongly with targeted creator verticals
• Leverage AI-driven tools to streamline demo preparation, automate repetitive pre-sales tasks, and accelerate delivery of customised solution assets for sales cycles
• Use AI-powered insights to analyse customer data, identify value opportunities, and provide more accurate forecasting, scoping, and solution recommendations
• Champion internal adoption of emerging AI technologies to improve team productivity, enhance demo environments, and optimise cross-functional collaboration across Sales, CS, and Marketing.

Experience / Required Skills

What You'll Enjoy About Easol

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