Content Supply Chain Communication, Enablement and Change Management Lead

SAP Content Supply Chain Transformation Specialist

At SAP, we keep it simple : you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. You must be able to work in one of the following SAP offices : Bellevue, WA / Newtown Square, PA / New York City. Relocation is NOT provided. Must be experienced with "Content Supply Chain" (CSC).

Role Overview

The Content Experiences organization in Global Marketing is seeking an experienced Communication, Enablement, and Change Management Specialist to support our multi-year Content Supply Chain (CSC) transformation initiative. This role will be key in developing and executing strategic communication plans, crafting enablement resources, and leading change management to ensure a smooth adoption across SAP.

Key Responsibilities

• Lead the Communication and Change management CSC transformation workstream
• Creation and ownership of the CSC change strategy and required impact assessments
• Develop and implement a comprehensive communication strategies to support the CSC transformation, including stakeholder communications, enablement curriculum (AEM / Workfront / standards), Community of Practice, and adoption KPIs
• Ensure timely, clear, and consistent messaging across the organization on milestones reached against KPIs
• Develop enablement curriculum and resources to support tools (AEM, Adobe Workfront) as well as associated resources and training materials to support implementation of new tools and processes
• Host training sessions and workshops to empower and train teams on new processes and associated tools
• Lead change management processes, identifying potential challenges and developing mitigation strategies
• Build and maintain strong relationships with stakeholders
• Collect feedback and incorporate insights into communication and enablement strategies
• Track and report on progress against change management milestones and objective

What You Bring

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and / or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : Careers@sap.com.

SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 100,000 - 170,000 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.