Clinical Supervisor
Horizon Services, Inc. (HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of integrity, respect, diversity, and quality to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other's growth.
This position provides leadership, support, and oversight for all elements of the clinical work at our detox program, including training & skill development, coaching, performance feedback, and enforcement of program rules. This position ensures adherence to all program and agency's policies and procedures and assists Program Manager to develop and deliver high quality client care in accordance with Horizon Services standards and applicable federal, state, and county regulations. This is a supervisory position and is considered part of the program leadership team. This position will also provide direct client services, such as individual and group counseling, and crisis support.
In this role, you'll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You'll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You'll have the opportunity to provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.
Primary Accountabilities & Responsibilities :
Accountabilities :
- Providing accurate medicine distribution
- People management
- Client care
- Safety & security of staff and clients
- QA & compliance
Responsibilities :
People managementSupport PM in interviewing SUD counselor positionsProvide new hire orientation and training for all staff in relation to clinical workProvide ongoing feedback to relevant staff through individual clinical supervision meetings and clinical group supervision meetingsDevelop and deliver trainings to staff and other HSI staff as needed and requestedResident / beneficiary careServe as designated LPHA for assigned DMC-ODS clientsProvide on-call consultation and support for supervisees during non-regular work hoursEnsure quality care for residents / beneficiaries consistent with regulatory standards and program policies and assist in improvement of services as neededProvide crisis support intervention and de-escalation of conflict as neededDevelop knowledge of community resources related to health, mental health, finances, case management, and housingConsult with clinical staff to assess, prioritize, and plan case management referrals and facilitate connecting to off-site resources and careAssist residents / beneficiaries to access outside services, as needed / assignedProvide direct counseling services (individual and group)Comply and enforce HSI's policies and proceduresEnforce / reinforce policies and procedures of the programs and assist in creation of updated policies and proceduresFacilitate regular individual meetings and group meetings with supervisees, and team meetings as assignedParticipate in regular staff meetings, clinical supervision, and trainingsReceive, acknowledge and address resident / beneficiary complaints in a timely manner as neededEnsure adequate documentation of services by relevant staffPerform random audit of files on a monthly basis with support of Compliance ManagerMaintain a working knowledge of recovery and evidence-based practices, as well as contract requirementsOther support and supervisory duties as assigned by the Chief Program OfficerSuccess Competencies For Position :
Functional / Technical Skills & Knowledge :
Builds effective teamsService deliveryProblem solvingOptimizes work processesInterpersonal communicationDemonstrate ability to engage and support clients with challenging behaviorsAble to manage emotions and reactions to different situationsAbility to work effectively both individually and as part of a diverse teamExperience with evidence-based practices and de-escalating clientsAbility to communicate effective cross-functionallyAbility to exercise good judgment and maintain healthy boundaries with clientsAbility to stay awake and alert during shiftGood computer skills : word, data entry, write reportsMust be able to physically assist beneficiaries who are undergoing seizure or other major withdrawal symptoms to include ambulatory escort to a medical centerQualifications :
Required : Knowledge of effective, evidence-based, interventions with co-occurring multi-cultural, low-income populationRequired : 2+ years of experience working with individuals struggling with substance use related issuesRequired : Completion of MA or MS in clinical counseling, psychology, marriage and family therapy, or a related fieldRequired : Clinical license (MFT, LPCC, LCSW, or related license) or post degree and registered with the BBS as a associate in counseling related fieldPreferred : Meet BBS standards to provide clinical supervision to supervisees and sign clinical hours for BBSPreferred : 2+ years of experience training staff on variety of skills, including (but not limited to) verbal de-escalation, group milieu management / therapy, and clinical skillsPreferred : 2+ years of experience engaging clients in group-based activities and providing positive programming for clientsPreferred : 2+ years of experience providing crisis intervention services in mental health treatment and / or drug and alcohol treatment facilityPreferred : 1+ years of experience managing budgetary needs and expensesCPR / First Aid certification or completion within 6 months of hireValid California driver's license with a good driving record and car insuranceCompensation and Benefits :
We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.
100% of medical, dental, life and LTD for the employee and 50% for any dependents medical and dental coveragePTO and holiday payRetirement benefits after 6 months of serviceTraining and CEU opportunitiesAnd of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!Salary : $85,000 - $90,000 based on experience and qualifications. Available for a full-time position.
Horizon Services, Inc. is an equal opportunity employer.