DispatcherCardinal Heating & Air Conditioning Inc • Sun Prairie, WI, US
Dispatcher
Cardinal Heating & Air Conditioning Inc • Sun Prairie, WI, US
26 days ago
Job type
- Full-time
Job descriptionDental : 50% of the premium is covered by Cardinal Life insurance : $10,000 is covered by Cardinal 401K with a 4% Company Match Uniform allowance Paid Continuing Education Paid Holidays and PTO Phone reimbursement OR company-provided phone Teamwork : Support the growth & development of team members to achieve personal & professional success Forward Thinking : Continuously educating ourselves to exceed the industry standard Customer First : Going the extra mile to exceed expectations Do What's Right : Uphold the highest standards of honesty & integrity Committed to Excellence : Focused on results & value high performance Meet daily revenue and sold-hour goals prioritizing the most urgent and profitable calls Relay accurate information to technicians, ensuring proficient, quality customer experiences Manage the whereabouts and needs of every technician in the field Record the results of each service call and create report summaries for senior management Be professional and establish customer rapport, encouraging repeat business while promoting the brand Update customers throughout the day on the technician's progress 1+ years of experience as a Dispatcher in a high call volume setting required 1+ years of customer service experience required Experience with ServiceTitan preferred Experience with Probook AI is a plus
Job Description
Job Description
This role is 100% on-site in Sun Prairie, WI. Remote work unavailable.
BENEFITS
- Medical Insurance :
Health : 50% of the premium is covered by Cardinal
OUR CORE VALUES
RESPONSIBILITIES
Qualifications
Cardinal Heating & Air Conditioning is looking for YOU ! Do you crave career advancement? Develop skills in our fun, fast-paced work environment. Our employees enjoy coming in every day and our commitment to customer satisfaction has made our business successful. Want to be a part of something bigger than just a job? Spend a little time learning about Cardinal by visiting our website at www.cardinalhvac.com
Cardinal Heating & Air Conditioning, Inc. is an equal-opportunity employer.
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Dispatcher • Sun Prairie, WI, US
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