Head of Account Management

Base pay range

$100,000.00 / yr - $150,000.00 / yr

Additional compensation types

Stock options

Background

The insurance brokerage industry brings in over 400 billion in revenue annually, yet over 130 billion of that is wasted on repetitive, manual processes : reading millions of pages, inputting data into legacy systems, and filing paperwork.

Who We Are

Coverflow helps insurance brokers automate their most challenging workflows. Our AI platform integrates with client data systems to analyze millions of data points, enabling brokers to work more efficiently and deliver deeper insights, giving them back thousands of hours annually.

Trusted by leading regional and national agencies, we ingest thousands of policies weekly and have processed over $5B in premium flow through our platform. Backed by AIX Ventures, Founder Collective, and Afore Capital, we've achieved >

15x revenue growth since launching our platform at the start of the year.

The Role

We need someone to take our account management function to the next level. You'll own post-sale client relationships and the operational systems that support them, building on the foundation we've established. You'll refine and scale these systems while ensuring clients achieve their business objectives.

What You'll Do

Serve as strategic partner to key accounts through QBRs and planning sessions

Coordinate internal resources to deliver on client needs

Build account maps and develop plans aligned with client objectives

Ensure successful onboarding, adoption, and value realization

Partner with product / engineering to align roadmap with client feedback

Own and refine our account management systems, evolving them as we scale

Track account health, adoption, retention, and growth opportunities

Who You Are

4-8+ years in account management or customer success at B2B SaaS companies

Track record managing enterprise relationships and driving customer outcomes

Strong operational mindset and executive communication skills

Experience as both strategic advisor and hands-on program manager

Collaborative operator who enhances existing frameworks

Compensation

Base salary : $100,000–150,000 / yr

Significant equity package

Full medical, dental, and vision coverage

In-person in San Francisco. Must be authorized to work in the U.S.

Seniority level

Director

Employment type

Full-time

Job function

Business Development and Sales

Industries

Software Development

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