Customer Service / Respiratory Specialist

Job Description

Job Description

• ???? Now Hiring : Customer Service / Respiratory Specialist
• ???? Location : 43900 Schoenherr Rd., Sterling Heights, MI 48313
• ???? Schedule : Monday–Friday | 9 : 30 AM – 6 : 00 PM

At Binson’s, we believe in three things : Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.

You’ll be the go-to person helping patients breathe easier—literally. From setting up life-changing CPAP devices to making sure patients feel confident and cared for, this role is perfect for someone who loves helping others, explaining how things work, and being part of a mission that matters.

A high school diploma or equivalent

Experience with CPAP / sleep tech is a plus, but we’ll train the right person!

Great communication and people skills

Customer service superpowers

Comfort teaching others how to use medical equipment

Set up and explain CPAP devices like a pro (don’t worry—we’ll train you!)

Teach patients the “why” behind CPAP therapy and how to use it

Keep patients on track with their therapy goals

Be part of monthly team check-ins and training sessions

Handle phone calls, coordinate care with doctors, and support caregivers

Enter patient info, complete documentation, and use our POS system for sales / rentals

Be a key player in helping people sleep better and live healthier

Competitive pay ????

Full benefits : Medical, Dental, Vision & Life Insurance ????

Paid time off + floating holiday ????

401(k) Retirement Savings Plan ????

Training and growth opportunities ????