Sales Support Specialist

Sales Support Specialist

Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people's lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO, JetAire, JetPower, AmpTek, Jetway, and more.

The Sales Support Specialist plays a critical role in supporting the Aerotech Sales team by managing day-to-day customer communications, coordinating quotations, and ensuring information flows smoothly between customers and internal departments. This position is the frontline connection for customers reaching out to the Sales organization handling calls, emails, and inquiries with professionalism and care.

This is an excellent opportunity for a detail-oriented professional who enjoys engaging with customers, managing multiple priorities, and learning the sales process from the ground up. The role provides a clear development pathway for individuals interested in advancing into a Sales Account Manager position within the Aerotech organization.

Customer Interaction & Communication

• Serve as the first point of contact for incoming calls and emails through the Sales department's general phone line and inbox.
• Provide prompt, professional assistance to customers and route inquiries to the appropriate account manager when necessary.
• Build and maintain positive relationships with customers by ensuring timely and accurate follow-up.
• Communicate proactively with customers and internal teams to ensure expectations are met and information is shared effectively.

Sales Operations & Quotation Support

Customer Visit & Internal Coordination

Program & Administrative Support

Minimum Qualifications

Standout Qualifications

Core Competencies :

Working Conditions :

Pay Range :

$56,600.00 - $88,400.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.