Music Hall Cocktail Server- House of Blues, Dallas

Job Summary : WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders : Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. .

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned / operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption / fertility support... it’s no wonder we are certified as a organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHAT THIS ROLE WILL DO

Anticipate and respond to guests’ needs

Suggestively sell beverages and menu items; take orders

Answer guest questions, make recommendations, up-sell liquors

Communicate drink orders to bar through Point of Sales system

Deliver drinks, maneuvering trays through large crowds

Maintain line of sight / atmosphere control by circulating through your work area throughout shift

Remove dirty glasses and dishes from tables including the lifting / moving of bus tubs up to 25lbs.

Keep tables clean / wiped

Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques

Maintain House of Blues safety and sanitation standards

Follow housekeeping standards per HOB policy

Keep current on all standard operating procedures

Request identification from any guest who appears to be under 30 years of age

Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies

Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager

Receive payment and process cash, credit card or Traveler’s check transactions according to HOB policy

Ensure that comp and void checks are processed according to HOB policy

Assist other servers and staff as needed

WHAT THIS PERSON WILL BRING

Required :

Ability to work late hours

Flexible schedule

Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems

3 years’ work experience interacting with people in a positive environment

Tolerance of all cultures, music and art forms

Responsible Alcohol Awareness Training Certification or Equivalent

Ability to deal with intoxicated guests in a positive and safety minded manner

Preferred :

Cash handling experience

Experience recognizing valid ID’s

Experience in a live music environment

Physical Demands / Working Environment :

Working environment is fast-paced, often loud and stressful

Position requires extended periods of prolonged standing and working on your feet

Must be able to lift or move up to 25 lbs using proper lifting techniques