A company is looking for a Medical Customer Service Representative (Remote).
Key Responsibilities :
Assist patients in understanding their financial responsibilities regarding medical bills
Make and receive calls to patients about outstanding balances and set up payment plans
Document interactions and ensure compliance with relevant laws and regulations
Required Qualifications :
1 year of previous call center experience (in-office or remote)
High School Diploma or GED
Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel)
Required internet speed of 30MB download and 10MB upload
Access to a secure and private workspace for handling protected health information
Medical Customer Service Representative • Ann Arbor, Michigan, United States
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