Quality Assurance Specialist

Job Summary :

The Quality Training Specialist will be responsible for trade-related curriculum development and training for new and existing teams, quality audits and on-site support to projects.

Job Duties and Responsibilities :

Develop and provide trade-related, project management and delivery training in the classroom. This will include hands on demonstrations; (ex : class outlines, presentations, handouts, tests, design exercises)

Develop pre-employment trade-related job skill assessments (both hands on and written)

Prepare employees to accomplish job results by developing, planning, conducting, and evaluating management training

Conduct training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks

Conduct training classes by presenting job-specific and company-specific software applications utilizing computer and virtual classrooms, webinars and other methods as required

Evaluates training by assessing effectiveness of training to specific job applications

Administers written and practical exams and write performance reports to evaluate trainees' performance.

Maintains quality service by establishing and enforcing organization standards

Implement training processes and best practices that add value and improve business performance

Maintain personal knowledge, training and proficiency on installed products and course materials

Work with training team to design and implement new training programs and revise old programs

Ensure a safe and pleasant learning environment for staff / students

Other duties as assigned

Qualifications

Physical and Mental Requirements :

Operate as a team member of management

Strong verbal and written communication skills

Strong organizational skills and attention to detail

Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.

Must be able to work a non-standard work schedule as required to provide job, team or individual specific training.

For demonstration purposes; must be able to climb ladders, use hand and power tools, lift 50 pounds.

Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s).

Must promote the Company culture and mission to all employees, vendors, clients and business partners.

Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).

Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.

Must be able to travel within the branch territory and / or regional territory as needed.

Must possess the ability to learn and teach the Company and customer project management systems.

• Skills

Quality assurance, training development, project management, Quality assurance testing, telecommunication, fiber optic, osp

• Top Skills Details

Quality assurance,training development,project management

• Additional Skills & Qualifications

Education, Certification, License, and Skill Requirements :

Must possess a minimum of three (3) years training experience or related role.

Prefer a minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field.

Prefer a BICSI certified trainer

Must have demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration.

Must be proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project).

Must meet Company minimum driving standards.

High School diploma or equivalent

Working knowledge of instructional design and adult learning theory practice preferred

Must be able to effectively use basic hand tools : screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), and pliers (needle nose and channel locks), crescent wrench, sewing (stitching) needle, cable sheers, flush cutting pliers, multi-meter and rubber mallet (gray).

Highly knowledgeable of materials, methods, and the tools involved in the commercial construction industry.

Ability to determine the kind of tools and equipment needed to do a job.

Possess good knowledge of arithmetic, algebra, geometry and their application.

Maintain technical knowledge by attending educational workshops; reviewing publications

Working knowledge of construction process (bid process, project management, delegation, financial etc.)

• Experience Level

Intermediate Level

• Pay and Benefits

The pay range for this position is $25.00 - $30.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully onsite position in New Albany,OH.

• Application Deadline

This position is anticipated to close on Nov 3, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.