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Food & Beverage Manager- Soho House Nashville

Food & Beverage Manager- Soho House Nashville

Soho House & Co.Nashville, TN, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

The Role…

At Soho House a Food & Beverage Manager is responsible for managing service, quality control and consistent F&B experience is executed under the direction of the General Manager. The F&B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed. As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing / hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. staff and finance.

A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customer understanding and implementing opportunities that drive efficiency and effective process. The F&B Manager will be largely responsible for service standards, elevating member / guest experience, hiring, training and oversight of F&B staff scheduling.

Main Duties…

  • Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member / guest experience is above par and profit meets targeted budgets
  • Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service
  • Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements
  • Proactive in identifying customers' needs and responsive in developing action plan that enhances experience and mitigates risk
  • Engage and comply to HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential
  • Establish targets, KPI's, schedules, policies and procedures
  • Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork
  • Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations
  • Responsible for weekly / daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk
  • Perform all other duties as assigned by Supervisor / Manager

Required Skills / Qualifications :

  • Minimum of 5+ years' experience in a similar capacity
  • Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments
  • POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience
  • Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service
  • Passionate about food and beverages trends and best practices and local health & safety compliancy regulations
  • Ability to manage personnel and meet / exceed financial targets
  • Guest-oriented and service-minded as well as flexible and pro-active
  • Physical Requirements

  • Must be able to seize, grasp, turn and hold objects with hands.
  • Must be able to make periodical fast paced movements are required to go from one part of the property to others.
  • Must be able to move, pull, push, carry or lift at least 30 pounds.
  • Must be able to occasionally kneel, bend, crouch and climb is required.
  • Must be able to perform physical activities such as lifting, cleaning, and stooping.
  • Must be able to stand, walk, lift, and bend for long periods of time.
  • Why work with us...

    Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

  • Health Care + 401K : Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
  • Paid Time Off : Full- Time Employees have sick day's + vacation days
  • Career Development : Soho House can progress your career domestically or internationally as well as managerially or technically
  • Soho Impact : Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
  • Learning & Development : An extensive range of internally and externally run courses are available for all employees.
  • Cookhouse & House Tonic : Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
  • Team Events : From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
  • Team Meal : Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
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    Food Beverage Manager • Nashville, TN, US

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