Program Director, Child & Family Clinic

Program Director – Child & Family Clinic and Lifeline Center

About Lifeline Center

Lifeline Center for Child Development is a mission-driven, trauma-informed organization dedicated to supporting the mental health and emotional well-being of children and families. Our Child & Family Clinic provides comprehensive, culturally responsive, evidence-based services to promote healing, resilience, and growth across diverse communities.

Position Overview

The Program Director provides clinical, strategic and operational leadership for the Child & Family Clinic. This role ensures the highest quality of clinical care, compliance, and program fidelity. The Director oversees daily operations, staff supervision, program development, and data-driven improvement — fostering a collaborative, learning-oriented environment grounded in trauma-informed and culturally responsive principles.

Key Responsibilities

Program Oversight : Lead all operational and clinical functions of the Child & Family Clinic.

Staff Supervision : Recruit, train, and supervise multidisciplinary clinical staff; promote ongoing professional growth and reflective supervision.

Clinical Leadership : Ensure fidelity to evidence-based models and high standards of trauma-informed care; review complex cases and provide clinical consultation.

Quality & Compliance : Oversee documentation in the EHR; ensure compliance with OMH, Medicaid, and grant standards; monitor outcomes and key performance metrics.

Partnership & Collaboration : Serve as the primary liaison with funders, community partners, and internal departments to coordinate systems of care for children and families.

Program Development : Identify opportunities for innovation, expansion, and integration of new services to meet community needs.

Data & Evaluation : Collaborate with the Evaluator to collect, analyze, and report on program data; lead quality improvement and outcomes initiatives.

Community Engagement : Represent Lifeline in external meetings, community outreach, and cross-agency collaborations.

Qualifications

Advanced degree (LCSW, LMHC, PhD, PsyD, or equivalent) and active New York State licensure.

Minimum of 5 years of progressive clinical leadership experience in mental health or child / family services.

Strong background in supervision, evidence-based practices, and trauma-informed care.

Proven experience with program evaluation, compliance, and data-informed management.

Commitment to equity, inclusion, and culturally responsive practice; bilingual (English / Spanish or other languages) strongly preferred.

Excellent organizational, communication, and interpersonal skills.

Compensation

$90-95K Annually

Comprehensive Benefits

Merit Based Bonus Opportunity

To Apply :

Send your resume and cover letter to tsimon @lifelinecenter.org

with the subject line “Program Director – Child & Family Clinic.”