Claims Support Specialist

A company is looking for a Claims Support Specialist to provide customer service and support in the claims management process.

Key Responsibilities

Monitor phone queue and provide assistance for new and existing claims

Document information related to claims and ensure data accuracy for processing

Collaborate with internal teams to resolve member concerns and provide updates on claims

Required Qualifications

Experience in a customer service role, preferably in the insurance industry

Ability to handle challenging customer situations with empathy

Strong organizational skills and ability to manage multiple tasks

Interest or knowledge of classic or collector vehicles is a plus

Must be bondable and capable of obtaining necessary state licenses