Sr. IT Manager - Commercial

Senior IT Manager Commercial

Hiring Manager : Paula Sanchez

Location : Atlanta ideally or Hoffman

In compliance with US pay transparency the salary range is $115,000 - $181,000. This is the indicative range for the role should it be based in the US but note that each geography carries specific salary ranges for the role reflective of local market conditions

Grade [Provisional] : Grade 6

About this role :

The Senior IT Support leads one or more teams of IT professionals overseeing complex IT projects and initiatives that align with business priorities and IT strategy. This role focuses on achieving objectives, optimising resources and advancing technical capabilities within the dedicated function.

Senior IT Manager Commercial is a critical role embedded within the IT Commercial and Science & Innovation Tower and serves as a trusted partner, accountable for the full e2e IT outcome (strategy to project delivery to operational excellence for the Commercial function. This role :

Has ownership for strategic delivery and accountable operational management of IT services and solutions within Commercial Function driving efficiency, simplification, value, and growth.

Has ownership of the functional technology strategy, roadmap, enhancements, and lifecycle management of related applications e.g. Salesforce aligned with Commercial strategy and goals.

Will be a key contributor to strategic decisions within the Commercial and Marketing Functions working closely with key leaders and stakeholders.

Develops, understands, and addresses the technology needs of Commercial and Marketing functions, translating these into actionable and sustainable strategies to meet target IT TCO.

Leads and manages the IT functional team and collaboration across IT teams (Functional Towers, ERP and Innovation CoE, D&A, Service Operations) on initiatives and projects to deliver a "best-in-class" IT experience as a single team.

Builds strategic partnerships with third parties to implement systems and tools aligned with Enterprise Architecture, wider IT Strategy and Operating Model and compliance to Standards and Controls.

Key Accountabilities :

Strategic Partnership :

• Develop strategy and thought leadership that outline how technology can support and enhance the designated function's vision and objectives, contributing to long-term business success.
• Act as a proactive expert and trusted advisor, engaging with key stakeholders & functional leaders to explore new ideas, address challenges, and co-create solutions.
• Collaborate with business stakeholders to drive the adoption of IT solutions and innovations.
• Maintain a deep understanding of the Commercial function goals, processes, and technology needs, aligning IT solutions with their objectives.
• Implement IT strategies and application roadmaps, aligned with global and regional business goals.
• Act as the single point of contact for IT to Commercial Function leadership, ensuring clear communication and understanding of IT operating model and services.

People :

Budget, Financial and Resource Management :

Technology Planning and Innovation :

Portfolio, Programme and Project Management :

Service Delivery and Support :

Compliance and Security :

Advocacy for Continuous Improvement & Change Management :

Skills and Experience :

California Consumer Privacy Act ("CCPA") :

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