Patient Access Representative

Job Opportunity At Ssm Health St. Clare Hospital - Baraboo

Job Highlights : The anticipated schedule for this 32-hour day shift role is Monday, Tuesday, Wednesday, and Friday, although some Thursdays may be needed occasionally. This position will sit in the Radiation Oncology unit, prior experience in the area is preferred. Medical office, including working with Epic, is also preferred. Strong and positive people skills with a desire to serve others, flexibility, and strong computer skills are a must.

Job Summary : Responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance, and clinical information for the procedure.

Job Responsibilities and Requirements :

• Gathers information from patient and enters into appropriate database.
• Seeks appropriate resources to resolve issues about the type, date, or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
• Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification / authorization.
• Provides counseling to patient, participant, or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Identifies process improvement opportunities and participates in improvement plans.
• Works on special projects as needed.
• May review the work of others.
• Performs other duties as assigned.

Education : High School diploma / GED or 10 years of work experience

Experience : One year experience

Physical Requirements :

Required Professional License and / or Certifications : None

Department : Radiation Oncology

Work Shift : Day Shift (United States of America)

Scheduled Weekly Hours : 32

Benefits : SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.