Wholesale KYC Operations Client Office Business Support Associate

Wholesale KYC Operations Business Support Associate

Join our dynamic Business Strategy and Support team and become a driving force behind strategic transformation and operational excellence. Collaborate with top leaders and key stakeholders to shape impactful initiatives, deliver powerful executive insights, and champion a culture of innovation. Elevate your career while making a measurable difference across the organization! As a Wholesale KYC Operations Business Support Associate within the Business Strategy and Support team, you will promote operational excellence and support strategic transformation by collaborating with client-facing teams and key stakeholders to ensure regulatory compliance, data integrity, and an exceptional client experience. You will play a key role in processing BODR (Beneficial Owners' Discrepancy Reporting), Client Experience Metrics, USAPA (USA Patriot Act), and KYC activities on JPMC, serving as a vital support and metrics contributor within a collaborative team environment.

Job Responsibilities :

• Ensure strict adherence to processes related to BODR, USAPA, Client Experience, and KYC within JPMC.
• Support client-facing teams by maintaining regulatory compliance for all client KYC activities.
• Deliver high-quality, timely completion of client-level due diligence requirements.
• Review, verify, and safeguard all client data throughout processing to maintain accuracy and integrity.
• Collaborate with stakeholders and working groups to enhance BODR, USAPA, Client Experience surveys, and KYC processes, incorporating internal feedback for continuous improvement.
• Provide assistance with data-driven tasks that support JPMC's global network operations as needed.
• Develop and share best practices with global counterparts to promote consistency and alignment across regions.

Required qualifications, capabilities and skills :

Preferred qualifications, capabilities and skills :

Final job grade and officer title will be determined at time of offer and may differ from this posting. Please note this role is not eligible for employer immigration sponsorship. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability / Veterans.