Zone Team Leader

Join to apply for the Zone Team Leader role at Ollie's Bargain Outlet, Inc.

The Zone Team Leader (ZTL) is responsible for providing guidance and direction for the operation of a specific zone of the store's sales floor. The ZTL oversees a team that focuses on merchandising and selling merchandise, as well as delivering an exceptional associate and customer experience. Responsibilities include all aspects of merchandising and customer service oversight.

Responsibilities

• Successfully execute established procedures for the assigned store zone, including merchandising (power aisle compliance, MOS / GVC / Ollie's Follies), signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure store standards, Ops Center compliance, seasonal transition planning, inventory processes, and company programs meet operational expectations.
• Oversee the Door to Floor process to ensure merchandise is planned for and received properly, and that the sales floor is stocked in a timely manner.
• Provide supervisory guidance to associates operating within the assigned zone.
• Assign daily tasks to associates and monitor productivity.
• Maintain customer service standards in line with company expectations.
• Schedule and staff for the unloading / processing of merchandise to the sales floor.
• Communicate company directives and programs to store associates and ensure timely follow-up on action items.
• Open and close the store as needed and perform additional duties as assigned.

Qualifications

Physical Requirements

Benefits

Ollie's is an equal opportunity employer . In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.

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