Fraud Operations Specialist - US (m / f / d)

Job Description

Job Description

Salary : ABOUT US

Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.

We serve two primary customer segments :

• Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines.
• Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliants embedded finance and white-label solutions.

Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue Visa-powered credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.

Learn more at

www.getpliant.com

ABOUT THE ROLE

Do you have hands-on experience with fraud monitoring or payment incident handling and want to deepen your impact in a high-growth fintech environment?

As we expand across Europe and prepare for the US launch, were building a new Fraud Operations Team and looking for a Fraud Operations Specialist (m / f / d) to support real-time monitoring, fraud detection, and critical incident response across our card and payment operations.alerts independently, escalate where needed, and follow internal playbooks.

This is a remote position for candidates based in the US regions, working a fixed daytime shift :

Working Hours :

5 days per week, including weekdays and weekends on a rotating basis.

WHAT YOULL DO

Transaction Monitoring & Alert Handling

Incident Support & Root Cause Analysis

Data-Driven Insights

Cross-Team Collaboration

Contribute ideas for process automation and fraud model enhancements.

WHAT YOULL BRING

WHAT WE OFFER

At Pliant, we believe diversity and inclusion are essential to building not only an innovative product but also an exceptional experience for both our customers and our team. This commitment begins with our hiring processwe welcome individuals of all racial and ethnic backgrounds, religions, national origins, gender identities or expressions, sexual orientations, ages, marital statuses, and abilities. If you require accommodations or accessibility support during the interview process, please let us know in your application so we can make sure your experience is seamless.