Restaurant Server/Bartender

Restaurant Server / Bartender

• Job Tracking ID : 512688-765412
• Job Location : Grand Rapids, MI
• Job Level : Entry Level (less than 2 years)
• Level of Education : High School / GED
• Job Type : Part-Time / Regular
• Date Updated : March 30, 2021
• Years of Experience : Up to 2 Years
• Starting Date : ASAP
• Hotel : DoubleTree by Hilton Grand Rapids Airport

Job Description :

Position Purpose : Service of food and / or beverage to include the order taking and delivery of any food and / or beverage items.

This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Responsibilities :

• Check station before, during and after shift for proper set-up and cleanliness.
• Greet the guests in a friendly and courteous manner and explain any specials and / or restaurant promotions for guest awareness.
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
• Input the order into the Point-of-Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve order up to 30 lbs., from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.

Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any dessert items or specialty coffees.
• Present the check to guest promptly.
• Supplement the bus-help in clearing and resetting the tables.
• Perform all assigned side-work to include replenishing condiments and restocking side-stands.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.

Experience and Skills :

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings, service-ware and menu items.
• Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.

Benefits

We offer part-time benefit plans consisting of telemedicine, vision, dental, life, short- & long-term disability, critical illness, accident and indemnity, identity theft, pre-paid legal, pet discount program, wellness program, wonderful hotel discounts and much more!

Spire Hospitality is an equal opportunity / AA / Disability / Veteran employer.

The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement ()