Application Architect

Genesis10 is currently seeking an Application Architect with our client in the financial industry located in Charlotte, NC, Chandler, AZ and Plano, TX. This is a 12+ month contract position.

Responsibilities :

• Run the day-to-day operations of the technology platform (Java, MS SQL Server, Oracle, Unix, Dynatrace or App Dynamics)
• Identify possible production issues, create incident tickets, enhancement and / or problem tickets in ticket tracking system, and communicate effectively with development and internal business operations teams
• Leads end-to-end maintenance responsibility of all production services related to technology
• Work activities specific to production shared services include problem / incident management, release / deployment, operational readiness, capacity / availability management, application monitoring, service analytics and reporting, production governance, triage, associate support, change / configuration management
• Actively engage and lead production support issues / incidents
• Take ownership of escalations and perform trouble shooting, analysis, research and resolution
• Ensure production and performance SLAs are met and escalate issues which need attention
• Perform analytical, technical, and administrative work in planning, installing, and supporting new and existing equipment and software under moderate supervision
• Identify vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of production shared services
• Create and enhance administrative, operational and technical policies and procedures, adopting best practice guidelines, process improvements, standards and procedures
• Exercise judgment within defined procedures and practices to determine appropriate action
• Serve as an escalation point between the client / business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests
• Increase awareness and exposure to basic technical principles, concepts and techniques
• Resolve complex issues
• Work on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors

Requirements :

Desired skills :

Pay range : $63.68 - $71.68

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10 :