Intake Coordinator - Heart to Heart Hospice
We are looking for a compassionate, talented and experienced Intake Coordinator that is experienced in customer service and eager to join an exciting organization.
What You Must Have
- Degree in health care or related field preferred
- At least three (3) to five (5) years of experience in health care, preferably in hospice operations
- Admissions / Intake and customer service experience
- Valid Drivers License and Automobile Insurance
- Knowledge of corporate business management, governmental regulations, CHAP standards, and private payer practices
- Experience with EMR software
Full Time Employee Benefits
Competitive PayMedical, Dental & Vision insurancePaid Time OffPaid holidays401k with up to 4% employer matchingTuition reimbursementCompany car for qualifying individualsMileage reimbursementWhat You Will Do
Direct all daily patient referral and intake operations including participating in the establishment and implementation of intake policiesInitiate chart into EMR and maintain workflowMaintain census, pending admissions, red flag, journeys end and care plan meetings on stand up boardEnsure compliance with all state, federal and CHAP as applicable referral / intake regulatory requirementsEstablish and maintain positive working relationships with current and potential referral sources, build and monitor community and customer to enhance perceptions of Heart to Heart Hospice as a high-quality provider of servicesGather, collate, and report referral statistics including key customer referral trendsParticipate in strategic planning including identifying opportunities for additional or improved services to meet unmet customer needsMaintain comprehensive working knowledge of Heart to Heart contractual relationships and ensures that patients are admitted according to contract provisionsParticipate in quality assessment performance improvement teams and activitiesMaintain comprehensive working knowledge of community resources and assist referral sources in accessing community resources should services not be provided by Heart to Heart HospiceTimely submission of all documentationPerformance of other duties as requiredWorking with Heart to Heart Hospice
We are looking for a compassionate, talented and experienced Intake Coordinator that is experienced in customer service and eager to join an exciting organization.
You can Make A Difference in the lives of others!
At Heart to Heart Hospice, our employees enhance the lives of patients with life-limiting illnesses and their loved ones during a time when compassionate care is needed most. We are dedicated to making a difference in the lives of our patients and their families, and we offer individuals the opportunity to be associated with a caring staff and organization, while creating positive contributions in their community.
It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.
This is a non-management position
This is a full time position
Contact and Application
There is no separate form to complete here. If you have questions about the role, please contact the HR department.
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