Technical Account Manager (TAM)

As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. You'll act as the bridge between our Security Operations Center (SOC), engineering teams, and clients—ensuring successful onboarding, service delivery, incident response, and ongoing security posture improvement. The ideal candidate combines cybersecurity expertise, project management skills, and strong client-facing communication.

Key Responsibilities

• Client Relationship Management :

Serve as the primary technical liaison for assigned clients.

Guide clients through security best practices, compliance requirements (e.g., SOC 2, HIPAA, PCI-DSS), and threat mitigation strategies.

Identify security gaps and work with clients to build a prioritized action plan.

Deliver monthly / quarterly reports on service performance, threat activity, and compliance metrics.

Required Skills & Qualifications

Preferred Certifications

Why Join Us

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