Program Supervisor

For over 60 years CareLink Community Support Services has been dedicated to helping people with disabilities to live in the community with dignity and independence. Our rehabilitation services and professional staff provide the support that people with serious mental illness physical disabilities and other developmental challenges need to be active productive members of their communities.

About the Role :

The Program Supervisor is responsible for the daily operation of CareLink programs as well as the implementation of agency mission values and goals. Individuals working in this capacity are accountable for staff supervision implementing quality rehabilitative programming and ensuring the health and welfare of up to but no more than 12 service participants. This position is part of the Management Team and works closely with CareLink administration to implement agency policies procedures and standards.

Salary : $52500 negotiable based on experience and education

Schedule : Monday through Friday 8 : 00 a.m. to 4 : 00 p.m.

• Plans the daily operation of the program.
• Reports all relevant problems and changes to the appropriate CareLink administrative personnel.
• Assists staff in the planning coordination implementation of the day evening and / or weekend social and recreational activities for service participants.
• Oversees referrals to the program.
• Coordinates and develops individual service plans designed to improve the social and self-care skills of service participants.
• Performs other duties or special projects as required or as assigned.
• Monitors participant medications Oversees service participants special medication needs.
• Oversees menu planning and food ordering on a weekly basis.
• Ensures coverage for each shift.
• Works additional shifts when needed to ensure proper coverage.
• Participates in the daily milieu of the program.
• Demonstrates respect for service participants families staff and agency principles.
• Assists staff in their duties when needed. Designs and implements services to meet individual needs.
• Transports individuals as necessary / appropriate.
• Appropriately supervises all staff students and volunteers. Provides leadership example instructions suggestions and discipline as appropriate.
• Monitors individual service records on a continual basis to ensure that all service documentation plans progress notes outcome reports and other materials are current.
• Provides a thorough and timely orientation to each new employee in the program.
• Prepares staff assignments
• Participates in the development and training of employees to improve their work quality and job knowledge.
• Assesses teaches and supervises staff on an on-going basis regarding their work on individual service plans.
• Prepares and administer staff introductory and annual performance evaluations accurately fairly and on time.
• Conducts staff meetings on a regular basis.
• Ensures that program / site is in full compliance with all applicable regulations and standards.
• Ensures that program site is well maintained.
• Coordinates staff time-off scheduling hiring and time-reporting with Business and Human Resources Departments.
• Monitors program expenditures according to budget.
• Processes all necessary paperwork related to service participant program status including admission and discharge information.
• Monitors and signs-off on all incident reports as needed.
• Ensures that all staff documentation is completed accurately and on time.
• Handles liaison responsibilities with appropriate entities.
• Participates in on-call rotation.
• Submits all administrative paperwork on time as required.
• Contributes to Continuous Quality Improvement meetings.
• Contributes to agency training schedule.
• Participates actively in quality improvement efforts including an emphasis upon individual and family satisfaction. Prepares monthly billing reports.
• Performs other duties or special projects as required or as assigned.
• Assist with employee relations counseling unemployment and exit interviewing.
• Attends and participates in regular supervision.
• Responds appropriately to emergency situations.
• Performs job within framework of agency site and professional standards.
• Participates in staff meetings and training programs.
• Attends and participates in agency events.
• Adheres to agency / site policies and procedures including HIPAA requirements.
• Cooperates and coordinates with Regional Director on all operational issues.
• Projects a positive attitude and image to staff participants family members and outside contacts.
• Uses appropriate communication channels.
• Completes assignments independently and within specified time frames.
• Participates in achievement of agency goals objectives and mission through psychosocial rehabilitation values and processes.
• Displays motivation and interest in working creatively with people who have mental illness / disabilities.
• Demonstrates the ability to make sound judgements regarding the welfare of people served.
• Displays ability to take direction

Requirements

Salary Description

$52500

Required Experience :

Manager

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1