Assistant Director, Business Operations-Women's Health Clinic

Assistant Director, Business Operations

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges : the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.

The Assistant Director, Business Operations (Business Administrative Associate) will support the Clinic Director in managing the operational and financial performance of the clinic. This position will provide analytic insight and work with the Clinic Director to implement new workflows that improve patient experience, increase revenue capture, and engage frontline staff.

Duties & Responsibilities

• Compile and analyze operational data to identify and improve organizational performance and efficiency.
• Analyze financial data to improve reimbursement and decrease denials.
• Manage practice operations including, but not limited to : managing schedules, monitoring time and attendance, ordering supplies and managing inventory, ensuring compliance with regulatory standards (IDPH and TJC), helping solve patient / provider issues.
• Identify gaps and lead projects to implement solutions where necessary. Extract and analyze information from various databases including, but not limited to : Epic (Reports, Slicer Dicer, Business Objects) and Vizient CDB. Summarize information to help clinical, research, and academic stakeholders make informed decisions.
• Serve as member of the clinic's Performance Improvement Team; analyze patient-specific feedback to provide recommendations on improving the patient experience in clinic.
• Provide appropriate communication, guidance, and education as necessary to clerical and clinical staff to improve operational and financial metrics.
• Oversee daily revenue reconciliation processes, which includes extracting and analyzing data from the EHR, identifying issues, and working with the Revenue Integrity team to correct errors.
• Direct, supervise and evaluate clerical staff. Train and orient new staff on clinic-specific policies and procedures. Maintain personnel files.
• Participate in environment of care rounds, safety huddles, and mock tracers.
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications

To Apply : For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.