Associate Field Service Engineer- Puerto Rico, PR

Are you a current Elekta employee?

Please click here to apply through our internal career site .

Want to join a team with a mission to improve and save lives?

We continually look for motivated and skilled individuals who are interested in supporting our customers healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

We don t just build technology. We build hope.

We are looking for anto join our team!

Preferred location : The selected candidate to reside / relocate in the surrounding area where the position is located Puerto Rico.

What you’ll do at Elekta :

As an Associate Field Service Engineer, you will service equipment used to treat Cancer patients. You must be customer focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements.

This position warrants the highest level of professional representation between the customer and the company in all aspects of the customer relations.

It also warrants the undivided support of projects, programs, and policies established by the company.

Responsibilities :

Perform low risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure.

Perform supervised calibrations and preventative maintenance on their designated modality.

Work safely in confined areas, including high current / high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances.

The confined areas have potential hand / arm traps.’ Depth perception is critical.

Work safely on Elekta’s full range of products including medical devices producing high-energy ionizing radiation.

Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams.

Submit timely and accurately; service reports, timesheets, expense reports, film badges and other paperwork as assigned.

Parts inventory management.

Provide product feedback to home office.

Maintain all company-leased equipment, including company automobile, parts, and tools.

Perform other related duties as assigned or requested.

Qualifications :

We believe you thrive in a fast-paced environment and are always in search for a better way. You are an excellent communicator who supports the team members and wants an opportunity to truly make an impact.

We believe that you have :

Associate Degree or equivalent experience preferably in Electronics, Physics or an associated discipline.

Possess a good electro-mechanical aptitude

Computer literate

Experience with servicing Radar equipment is a plus

Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters

A good understanding of Good Manufacturing Practice, including ESD requirements

Must have effective written and verbal communication skills

Exceptional customer service skills

Ability to represent the organization in a professional and positive manner

Ability to organize and prepare reports

Must be willing to travel and work unsociable hours

Uphold the company’s philosophy and all policies and procedures by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization

Must maintain an active driver’s license in the home state

Employee is required to comply with all customer vendor credentialing requirements and Elekta's COVID-19 (U.S.) Vaccination Policy.

What you’ll get

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care.

In addition to this, Elekta offers a range of benefits.

What we offer :

Opportunity to work with a proactive and supportive team

Hybrid work option (you are required to work on location at least 3 days / week)

Excellent Medical, Dental and Vision coverage

401k, paid Vacation and Holiday

A health of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account

Opportunity to work on cutting edge in medical advancement.

Close-knit company culture

Upward mobility