Collections Representative (HYBRID)

Collections Representative

We are seeking a motivated and detail-oriented Collections Representative with a focus on business-to-business interactions. The ideal candidate will have experience in lien and claims management as well as collections duties for accounts receivable within an assigned area. Responsibilities include completing and documenting daily collection calls and identifying high-risk accounts, placing them in suspension according to department guidelines. They will also resolve disputes and negotiate payouts within department guidelines in a timely manner. Additionally, the role involves identifying, documenting, and distributing disputes to the appropriate department for resolution, and conducting conferences with sales and / or customers to resolve disputed items. Monthly meetings will be conducted to communicate the collection status of balances on assigned accounts with branch and company management. The role also includes preparing preliminary lien notices and bond claims that comply with state statutes to secure account receivable balances, and filing actual lien filings according to state statutes. Open accounts receivable will be reviewed by project and legal documents waiving security rights when applicable. Accurate and up-to-date records of collection activities will be maintained, and reports on performance and trends will be prepared as needed. Process improvements to enhance collection efficiency and effectiveness will be identified and implemented. Collection data will be analyzed to identify trends, patterns, and areas for improvement.

Essential skills include 2+ years of collection experience in a construction or manufacturing environment, 1+ years of experience with the Texas Notice Process, 1+ years of experience with lien releases and waivers, proficiency in Microsoft Office, ability to work independently and as part of a team, attention to detail and strong organizational skills, excellent written and verbal communication skills, commitment to excellent customer service at all times, experience with SAP is a plus, knowledge of mechanic statutes and payment bond claim procedures, and ability to work in a fast-paced environment while maintaining a professional demeanor.

The position is based at headquarters in Irving, where over 60 professionals work in the AR / Collections / Credit / Order to Cash departments. The team is growing through acquisitions, creating an exciting opportunity for additional team members. The work environment is dynamic, fast-paced, and supportive, emphasizing employee satisfaction as a core value.

This is a contract position based out of Seguin, TX. The pay range for this position is $23.00 - $26.44 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, benefits available for this temporary role may include medical, dental & vision, critical illness, accident, and hospital coverage, 401(k) retirement plan, life insurance, short and long-term disability, health spending account, transportation benefits, employee assistance program, and time off / leave.

This is a hybrid position in Seguin, TX. The application deadline for this position is anticipated to close on Nov 30, 2025.