Senior Director of Technical Program Management - Remote

Job Description

Job Description

Company Description

PayNearMe develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse and manage payments. Our modern and reliable platform lowers the total cost of payments by increasing acceptance rates, driving self-service and simplifying exceptions. We future-proof our clients’ payments roadmap by including all payment types and channels through a single contract and integration. With PayNearMe, businesses can transform the outdated systems holding them back from achieving progress.

PayNearMe has over 200 employees, closed a $45M Series D round in June 2023 and is processing over $30B in payments annually. We’re headquartered in Silicon Valley with our employees distributed all across the U.S. Help us solve our clients’ biggest payment problems.

Job Description

As the Senior Director of Technical Program Management, you will be a key driver of efficiency, growth, and scalability at PayNearMe. This role focuses on  maturing and scaling strategic technical program management practices to align operational processes with long-term business objectives. Reporting to the VP of Business Operations and partnering closely with our Product and Engineering leadership, you will oversee and ensure the delivery of our most critical cross-functional programs, with visibility into the full technical portfolio. You will evaluate, implement, and enhance project management best practices to strengthen program teams, tools, and communication channels. This role will also be accountable for driving reliability and quality programs that strengthen production readiness, incident response, and systemic risk management.

Balance leading key programs directly while also coaching and developing the TPM team, focusing on building, developing, and mentoring a high-performing TPM team, fostering a culture of continuous improvement. Your technical depth and strategic leadership will be crucial in ensuring delivery predictability, aligning processes with business goals, promoting team growth, and maintaining high standards of delivery excellence to achieve our company’s objectives.

Key Responsibilities :

Portfolio Leadership :

Provide strategic direction across PayNearme’s technical program portfolio, ensuring alignment with company goals and clear visibility for leadership.

Reliability & Quality

Lead cross-functional programs that strengthen system reliability, scalability, and production readiness.

Governance :

Provide oversight and program leadership across PayNearMe’s technical project and program portfolio to drive successful execution.

Operational Excellence :

Determine and implement technical project management best practices to ensure efficient and effective delivery.

• Lead the organization to streamline processes, simplify and accelerate execution, manage objectives and key results, release on time, and bring tooling efficiencies.
• Own and continuously improve the efficiency and consistency of technical delivery.
• Collaborate to identify systemic inefficiencies and implement data-driven solutions to address them.
• Drive company-wide planning, cross team alignment, and delivery health reporting across teams.

Program and Project Management :

Partner with Product, Engineering, and business leadership to define and deliver strategic  technical programs with company goals.

Team Leadership and Growth

Lead efforts to scale and standardize the TPM function across the organization, creating frameworks and fostering innovation.

Qualifications

Additional Information

Benefits

Location :  Flexible / Remote (within the US)

Salary Range : $200,000 - 250,000

PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders.

We’re in this  together  to  do the right thing . We deliver  real results  we are proud of while remaining  respectful ,  transparent , and  flexible .

PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply.

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