Federal Work Study - Enrollment Agent (Admissions & Records)

Hiring Salary Range

$ hour

Not Eligible for Benefits

This is a part-time, temporary position not eligible for benefits.

Work Schedule

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $ billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

• Many of our campuses have received grant awards through the to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona’s Best Employers

Campus Statement

GateWay Community College is a Hispanic Serving Institution with one of the most diverse student bodies in the Maricopa Community College district. Over 46% of our students indicate Hispanic heritage and better than half of the student population represents more than 40 countries.

GateWay Community College is seeking to attract candidates who want to help us continue building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. GateWay Community College understands that diversity is integral to excellence. We honor diverse experiences and perspectives, strive to create welcoming, inclusive, respectful learning environments, and promote access, opportunity and justice.

We are looking for equity-minded applicants who reflect, and demonstrate sensitivity to and understanding of, the diverse communities and populations that make Arizona a rich and vibrant place to live and work. When you join the team at GateWay, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice built on broad collaboration among faculty, staff, students, and community partners. In deciding whether to apply for a position at GateWay, you are strongly encouraged to consider whether your values align with our Vision, Mission, Goals, and Values.

Job Summary

GateWay Community College is looking for an Enrollment Agent in Admissions & Records! You must be FWS eligible to apply for this position. Job duties include:

• Assist students, staff, and faculty by phone, email, chat and text messaging with A&R procedures and policies
• Provides support for Enrollment Services at the front counter and welcome desk including placement in virtual queues and assisting with self-service computer stations
• Assist in the admission and course registration for students
• Calculate student tuition and process payment
• Inform students of drop/withdrawal processes
• Process incoming/outgoing transcript requests
• Inform inquirers of domicile policies and acceptable documentation
• Guide students, staff, and faculty through Student Center functionalities
• Schedule academic advisor appointments
• Code and enter data into permanent student records
• Assist with A&R back office processing when needed

Additional Information

In order to qualify for a Federal Work-Study (FWS) job, a FAFSA (Free Application for Federal Student Aid) must be on file for the current award year and have eligible financial needs based on the college requirements. Please for more information prior to applying to a Federal Work-Study job.

• FWS is a need-based, federally funded program.
• FWS requires the completion of a Free Application for Federal Student Aid (FAFSA), and confirmation of federal work-study eligibility as determined by the financial aid office.
• FWS does not directly pay for tuition, and funds are only available to eligible students attending a minimum of six (6) degree applicable hours in a federal student aid eligible program.
• The FWS award amount is based on your FAFSA results and college funding availability, which will determine the number of hours available to work while supporting the students academic goals.
• For more detailed information, please go to the .

Minimum Qualifications

Must be a GateWay Community College student registered for 6 or more credit hours and received financial aid eligibility.

Desired Qualifications

The ideal candidate will have:

• Excellent written and oral communication skill
• Strong command of the English language
• Able to follow instructions
• Ability to learn, apply and communicate policies and procedures related to financial aid

Applicant should have professional etiquette, provide courteous customer service, prioritize tasks effectively, adhere to a schedule and meet deadlines, be able to speak effectively to individuals and groups and work with diverse group of people.