Technical Support Speciailist

A top 10 global tool manufacturer experiencing tremendous growth is seeking a recent graduate or early-career IT professional (1 2 years' experience) to join our team. This role provides first-level technical support via phone, email, and deskside assistance to internal teams, including Customer Service and Finance (approximately 60 users onsite).

Key Responsibilities :

• Troubleshoot and resolve hardware / software issues and user inquiries.
• Support O365, Teams, and mobile devices.
• Assist with laptop rollouts, inventory management, and documentation of support processes.
• Follow established SOPs and maintain detailed service records.

What We're Looking For :

Culture :

A laid-back, family-like environment where collaboration and continuous learning are encouraged.

Are you in? Don't hesitate to get in touch with me to find out how to apply!

Thanks, SierraITS