Solutions Advisor, Automotive Services

Company Overview

Glass Tint USA has been a trusted leader in window tinting and paint protection since 1991, providing premium automotive and architectural services. With two locations in Springfield, MO, we are dedicated to enhancing aesthetics, comfort, and protection for vehicles, homes, and businesses alike.

Our success is built on the strength of our team. We foster a positive, rewarding work environment where teamwork, mutual respect, and professional growth are valued. At Glass Tint USA, we maintain high standards of excellenceboth in our services and in the way we support and develop our employees.

Job Purpose

We are seeking skilled and motivated individuals to join our team as Solutions Advisors. This customer-facing, in-store sales role focuses on consulting with clients, recommending solutions, and closing sales for window tint, paint protection film, and related services.

The ideal candidate will have strong attention to detail, excellent customer service skills, and a natural ability to engage with customers and drive sales. By combining product knowledge and a consultative approach, this role ensures every customer receives the best solutions while driving customer satisfaction and sales performance.

Key Responsibilities

• Engage with customers to understand their needs and recommend the best solutions.
• Educate clients on product benefits, features, and pricing, including window tint, paint protection film, and advanced coatings.
• Provide excellent customer service by addressing questions, explaining warranties, and setting clear expectations.
• Manage customer relationships from initial inquiry to post-service follow-up.
• Drive sales performance through consultative selling, lead follow-ups, and upselling relevant services.
• Work closely with the installation team to ensure seamless service and customer satisfaction.
• Maintain a clean, organized, and safe work environment while upholding company standards.
• Stay updated on industry techniques, tools, and products through ongoing training and professional development.

Requirements

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Performance Expectations

Benefits and Compensation

Medical

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