Director of Warehouse Operations

Job Description

Job Description

Description : Summary

To maintain a safe and secure warehouse environment. Supervise the activities of all warehouse functions to maximize efficiency of operations and provide excellent service to internal and external customers.

Essential functions

Responsible for the overall warehouse workflow process and ongoing assessment, review, and update of departmental procedures, processes to produce high quality, efficient, and cost-effective operations.

Work with the CFO on the capital purchases program for the proper amount of capital investments; conduct the necessary research and prototyping needed to ensure we have the best possible equipment at the right inventory levels for the most efficient operation.

Accountable to oversee transportation logistics operations to ensure products and equipment arrive on schedule and without damage and with accurate inventories and manifests for efficient tracking and deployment.

Direct all dock operations to ensure efficient operations, accurate inventories and manifests of all loads and shipments and the return and inventory of all products and equipment as well as client-owned products.

Maintain relationships with installers, freight carriers and other vendors of equipment and materials necessary for warehouse operations and proactively negotiate favorable rates and cost-cutting measures to reduce / recover costs.

Manage facility related repairs, coordinate with external vendors to schedule and complete specialized repairs.

Introduce service enhancements and innovative ideas to meet current and future business requirements.

Ensure the proper storage, access, usage, maintenance, servicing and repairs of all products and equipment and the communications and inventories systems used throughout the organization.

Responsible for clean and orderly warehouse daily.

Oversee and maintain DOT compliance for the company’s fleet, ensuring all trucks meet regulatory requirements, including inspections, driver logs, and safety documentation. Coordinate and track preventative maintenance to minimize downtime and ensure equipment reliability.

Develop and implement safety protocols to ensure a safe work environment on and off location at all times. Responsible for overseeing DOT and OSHA compliance including current forklift certified operators.

Be responsible for all resources to include dock, shipping and receiving workers, drivers, trucks and motorized equipment; ensure all are properly licensed and serviced for the safest and most efficient operation.

Responsible for shipping and receiving department to ensure we provide the highest quality of services to our clients and meet budget requirements.

Recruit, hire, train, manage and motivate all assigned personnel. Lead and develop warehouse team to deliver unparalleled customer service, ensuring that daily shipping quotas are met.

Planning, budgeting, and effective supervision of full-time and contract labor to include the weekly, monthly and yearly labor cost projections.

Plan and manage the work assignments and workflow processes of all resources and labor. Work with department to determine start times of shifts based on workload. Oversee all shifts necessary for the warehouse operation.

Develop employees through coaching, mentoring and performance management, driving productivity and quality of processes, systems, and procedures.

Responsible for post-accident investigation and testing

Develop and lead a safety committee that is responsible for initiating safety practices.

Maintain, audit, and approve employee timekeeping records and submit to Payroll, as scheduled.

Requirements : Competencies

• Critical decision-making skills
• Excellent leadership and organizational skills
• Excellent written and oral communication skills
• Analytical mindset and problem-solving orientation

Work environment

Physical Demands

Required qualifications