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Hospitality Team Member

Hospitality Team Member

TendergreensTorrance, CA, US
1 day ago
Job type
  • Full-time
Job description

Overview

Tender Greens delivers inspired food, friendly service, and great value in a comfortable space. We believe that everybody is equally important to our mission. Our menu reflects the best of the season and is prepared with simplicity, skill and most importantly PASSION ! We challenge ourselves, and each other, to be the best.

At Tender Greens we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential.

The Job

As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as;

Responsibilities

  • Acting as a brand ambassador and delivering exceptional hospitality and service by
  • Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience
  • Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments
  • Taking telephone orders and preparing take out orders
  • Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies / allergens, popular dishes, and chef suggestions
  • Making and serving fresh non-alcoholic and alcoholic beverages
  • Delivering food to guests and refilling drinks quickly, efficiently, and accurately
  • Engaging the guests in light conversation when appropriate

Maintaining a clean and inviting space

  • Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing
  • Upkeeping restroom including - sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels
  • Setting up, stocking, cleaning, and maintaining all service stations

    • Maintaining a safe working environment

  • Understanding and exhibiting compliance to the company's required safety policies and standards
  • Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law

    • Exemplifying Company culture

  • Working as a team to achieve Company goals and standards
  • Supporting other areas of the restaurant as necessary
  • Maintaining a professional and presentable appearance according to the Company's Uniform Policy

    • Other duties

  • All other job duties as assigned by Manager

    • Qualifications

    We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include :

  • A warm, helpful, hospitable and guest focused nature
  • Restaurant or retail experience is helpful, but not necessary
  • Ability to approach work with a sense of fun while delivering outstanding results
  • Ability to thrive in a fast paced environment
  • Ability to communicate effectively in English
  • A high level of resourcefulness in solving problems and taking initiative
  • Ability to understand and meet restaurant standards for health, safety, and excellence.
  • Ability to comply with all company policies, processes and standards
  • Must be eligible to work in the United States
  • Must be a minimum of 18 years old
  • Ability to work a flexible schedule based on restaurant needs
  • Food handler's card may be required according to local and or state regulations
  • Responsible Beverage Service Certification may be required according to local and or state regulations

    • Physical Requirements

  • Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis
  • Some bending / kneeling / stooping required
  • Must be able to stand and / or walk for long periods of time
  • Must be able to work in a hot kitchen environment
  • Must be able to place plates, utensils, pans, and cases on both high and low shelves
  • Must be able to work indoors and outdoors

    • Benefits

  • We offer competitive pay + tips
  • Free meals during shifts and 50% discount while off the clock
  • Opportunities for development and growth
  • A fun and inspiring work environment and be part of an amazing team

    • Hourly Payrate : $17.87 + Tips

    This job description only provides an overview of job responsibilities that are subject to change

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