Remote Customer Service Agent

A company is looking for a Customer Service - Remote agent.

Key Responsibilities

Answer incoming calls and provide friendly assistance to callers

Help with simple troubleshooting and submit support tickets as needed

Schedule appointments and guide callers through next steps

Required Qualifications

A quiet place to work and reliable high-speed internet

A computer (Windows-based), with dual monitors preferred, and a USB-wired headset

A high school diploma or GED

The ability to pass a background check

Availability between 9 am - 6 : 30 pm EST, Monday-Friday