The Customer Support Specialist will directly assist our walk-in customers and closely coordinate with our outside sales team, drivers, and warehouse personnel to fulfill our customers' needs efficiently. This role involves providing counter sales, phone support, and comprehensive help to our customers. Join us in this dynamic position where you can enhance your product knowledge and potentially build a rewarding career in sales or management within our industry.
Qualifications :
- Proven experience in assisting customers with purchasing needs, whether in-person or over the phone.
- Enthusiasm and / or experience in creating new sales opportunities through outreach to potential customers.
- Intermediate computer proficiency for entering sales orders and processing transactions using company software.
- Dependable, safe, and a collaborative team player.
- A positive attitude aligned with our Make Money and Have Fun! culture.
- Possess a valid driver's license, a satisfactory driving record, and reliable transportation.
- Authorization to work for any employer in the US without sponsorship for any length of time.
- Able to pass a criminal background check, driving record check, and a pre-employment drug test.
- Bilingual (English and Spanish) is preferred but not mandatory.
Job Location :
SRS Building Products - Springfield
4615 W. Chestnut Expressway
Springfield, MO 65802
As an Equal Employment Opportunity (EEO) employer, SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived characteristics in accordance with applicable federal, state, and local EEO laws.
Competitive salaries for all team members paid weekly, along with comprehensive benefits including :
401(k) Retirement Plan with company matchingEmployee Stock Purchase ProgramPaid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating HolidaysPaid Parental Leave and Adoption Assistance ProgramMedical, Dental and Vision BenefitsFlexible and Dependent Care Spending AccountsCompany-paid Life Insurance and Short-Term DisabilityAdditional Life Insurance and Long-Term Disability optionsMental, Physical, and Emotional Well-Being Programs for Employees and FamiliesWellness Program and Safety Program with Bonuses for DriversEmployee Referral Bonus Program