AI Business Development Intern

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all : our employees, customers and communities.

Responsibilities

This internship will create a unique opportunity for a motivated student or early-career professional to drive innovation in the insurance industry using AI, automation, and modern development platforms. The intern will support business development initiatives by researching, prototyping, and demonstrating AI-enabled applications that address key pain points for brokers, carriers, and clients. Focus Areas

• AI Application Development : Build lightweight proof-of-concept apps tailored to insurance workflows (e.g., claims tracking, policy summarization, client service automation).
• Process Automation : Use orchestration platforms such as n8n and Azure Foundry to streamline repetitive tasks and enhance efficiency.
• Business Use-Case Development : Identify opportunities where tools like OpenAI and Claude can improve policy reviews, risk mitigation, claims, and client experience.
• Rapid Prototyping : Leverage Loveable, Visual Studio, and GitHub to quickly deliver and iterate on functional demos.
• Market Insights : Research AI adoption trends in insurance and propose scalable solutions for our business units.

Learning Outcomes The intern will gain hands-on experience with :

Deliverables

Qualifications

Other Job Information

Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

Minimum

USD $16.00 / Hr.

Maximum

USD $19.67 / Hr.